Service Management: Operations, Strategy, Information Technology, 10e (Connect) Course_BMGT493 in combination with digital marketing

in combination with digital marketing tools

self-test questions and web links

ISBN: 9781760420642

and one or more cases

Overview: Managing Human Resources gives future managers a solid business understanding of human resource management skills

Service Management: Operations, Strategy, Information Technology, 10e (Connect) Course_BMGT493 in combination with digital marketingOverview: Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID 19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global